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You will need to accept this Dual Provider Partnership Agreement (DPPA) (also known as Service Level Agreement) digitally in TES before beginning your first enrolment application for the year.
This 2025 DPPA outlines the respective responsibilities between key stakeholders, Te Kura, dual provider organisations and dual provider schools.
This Dual Provider Partnership Agreement (DPPA) will need to be digitally accepted through the Te Kura Enrolment System (TES) before proceeding with ākonga (student) registrations for 2025.
Te Kura, as an education partner, provides an online learning platform, curriculum adaptation and curriculum capability. The dual provider, whether organisation or school, retains all legislative accountability for their dual-registered (dual-enrolled) ākonga.
The dual provider retains responsibility for the attendance and pastoral care of their dual-registered ākonga, and is obligated to provide educational support such as learning programmes and support for sustainable engagement within Te Kura courses.
Te Kura will provide continuous reporting through kaiako (teacher) feedback and feedforward through engagement and mahi (work) submitted by ākonga on the online learning platform, My Te Kura.
Ākonga are required to meet expectations for sustainable engagement as set out by the Ministry of Education, every calendar month, for each Te Kura course they are registered in.
This could look like:
And/or:
The dual provider will appoint a Te Kura Coordinator, who will be the provider’s liaison and will need sufficient time allocated within their workday to effectively carry out the respective tasks associated with the role. Te Kura will provide a Kairuruku Hononga (Relationship Coordinator) who will work with and support local dual providers. Te Kura has also ensured there are Kairuruku Hononga o Te Aka Taumatua who will support Ngā Kura a Iwi, Kura Kaupapa Māori, Wharekura and Iwi dual providers, to allow provisions for reorua and rūmaki settings.
All who work alongside and support dual-registered ākonga should have access to this DPPA.
This includes, but is not limited to, the Principal, Principal’s Nominee, Te Kura Coordinator, kaiako and parents and/or guardians.
Please read the DPPA below in detail.
Last updated on 14 November 2024
Aotearoa New Zealand has a world leading education system. A unique feature of our education system is the opportunity for many ākonga (students) to learn at their community school while also learning through Te Kura as a dual-registered ākonga. One of our key roles is to partner with dual providers of education, such as schools, Teen Parent Units, alternative education providers, Regional Health Schools and Activity Centres to provide ākonga with a curriculum that meets their needs, and includes specialist programming or curriculum adaptation where needed.
Te Kura values the opportunity to work with hundreds of schools and providers across the motu (country) to support the engagement, learning and achievement of their ākonga. Over the years we have forged powerful partnerships with schools and providers through our mutual focus on enabling ākonga to have enjoyable and successful learning experiences.
Thank you for choosing to work with us. This partnership agreement outlines how we would like to work with you. If you have any questions or feedback about this agreement, please contact your regional Kairuruku Hononga (Relationship Coordinator).
Te Rina Leonard
Tumu Whakarae | Chief Executive
Dual Providers Āwhina | Support in My Te Kura
The Dual Providers Āwhina/Support course in My Te Kura provides resources and guidance on how to navigate dual registrations. It includes registration, enrolment and course information, managing schedules, assessments, reporting, marking and exams, ākonga engagement, information for Principal’s Nominees and more.
Student and Whānau Support Team
Our Student and Whānau Support Team is dedicated to providing assistance to ākonga, whānau, Te Kura Coordinators, and other kaimahi, including additional teachers and teacher aides. Our team offers support with the Te Kura Enrolment System (TES), addresses registration eligibility inquiries, and facilitates access to My Te Kura, our online teaching and learning platform.
Contact: 0800 65 99 88 option 1 or hub@tekura.school.nz
Kairuruku Hononga (Relationship Coordinator) a Kairuruku Hononga o Te Ako Taumatua
There may be some additional items you wish to raise or add to this agreement that are particular to your ākonga and school or organisation. We invite you to discuss these with your regional Kairuruku Hononga (Relationship Coordinator) or Kairuruku Hononga o Te Aka Taumatua, who will be able to support you through your Te Kura journey.
Kairuruku Hononga o Te Aka Taumatua
To allow provisions for reorua and rūmaki ākonga, Kairuruku Hononga o Te Aka Taumatua provide dedicated support to Ngā Kura a Iwi, Te Kura Kaupapa Māori, Wharekura and Iwi dual providers.
Te Kura Website
Information on our website also provides a guide for dual providers, ākonga and whānau interested in dual registration:
For any other issues or feedback please contact your Kairuruku Hononga (Relationship Coordinator).
This Dual Provider Partnership Agreement for 2025 outlines how we, at Te Kura, can work most effectively with you, as a dual provider, to ensure your ākonga can engage quickly in the right programme and experience success with their Te Kura learning.
Te Kura aims to empower ākonga, whānau and providers to access diverse learning opportunities, including dual tuition. This DPPA highlights the strength of whanaungatanga between stakeholders, to enhance educational experiences and ensure ākonga are placed at the centre of our shared mahi.
We all want ākonga to enjoy learning and experience success.
At Te Kura, we:
The Ministry of Education's enrolment and Dual Tuition Policy details the circumstances under which you can enrol or register an ākonga with us.
As the main school, you retain the legislative accountabilities for your ākonga while they are dual registered with Te Kura i.e. pastoral care, attendance, funding.
| Te Kura will do the following. | We ask that you do the following. |
|---|---|
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Provide a Kairuruku Hononga (Relationship Coordinator) or respective Kairuruku Hononga o Te Aka Taumatua, for each region to support coordinators, assist with communications and any issues. Publish information on our website and in My Te Kura for:
Check dual registration to make sure ākonga are registered under the gateway that meets their individual needs. If ākonga are found to be registered via a gateway they are not eligible for, we will advise you of any changes and they will be moved to a new gateway if applicable or withdrawn from Te Kura. Contact you when we require additional information about an ākonga before registering. |
Accept this DPPA (Service Level Agreement) digitally in TES (Te Kura Enrolment System) before beginning registrations for the year. Ensure each application complies with the Ministry of Education’s enrolment and dual tuition policy, available here. Ensure each application complies with the Ministry of Education’s enrolment and dual tuition policy. Ensure all relevant information is submitted with the application. Ensure all dual registered ākonga are attending their main school full time as per the MoE policy. Some learning may occur offsite where an ākonga is registered using the reintegration gateway where an agreement for learning/reintegration plan with Te Kura is required. This outlines how supervision will occur and how ākonga engagement will be measured. Ensure the parent or guardian of each ākonga has been made aware of the registration with Te Kura and a Letter for Parent/Guardian and Ākonga Consent to Study with Te Kura has been signed. Those not eligible for government-funded dual tuition e.g. private school ākonga. need to access fee-paying dual tuition by downloading an application form and emailing it to enrolment@tekura.school.nz Withdraw or cancel a dual tuition registration via TES, as required. Provide eligibility information as requested to support current registrations. E.g. ākonga registered under emergency staff vacancy are required to be reviewed each term. |
| Te Kura will do the following: | We ask that you do the following |
|---|---|
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Ensure each ākonga has:
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Provide a coordinator, appropriate supervision, with adequate allocation of school time, to help ākonga manage their Te Kura course work in a suitable learning environment. Your school or organisation is responsible for attendance and pastoral care (including international ākonga). Ensure your Te Kura Coordinator has sufficient school time allocated to effectively carry out the tasks expected. Make parents/caregivers aware of dual tuition arrangements prior to ākonga registration with Te Kura and obtain a signed Letter for Parent/Guardian and Ākonga Consent to Study with Te Kura. Develop a learning programme with ākonga and provide active supervision while ākonga are working on Te Kura courses to ensure they stay engaged and are progressing to meet their learning goals. Provide ākonga with a suitable learning environment, adequate time allocation, and necessary equipment, including access to a computer with an active internet connection and any specific course materials required for their module work. Ensure they have regular, sufficient access to the hardware and software needed for their Te Kura courses. For further details, please refer to ‘What you’ll need’. Ensure ākonga behave appropriately in an online environment and comply with Te Kura digital citizenship policy. Support ākonga to access Te Kura resources including logging on to My Te Kura, initially using their Te Kura ID as username and password, locating the course material, starting their online courses, submitting work through the dropbox and meeting deadlines. At least one item of assessable mahi will need to be dropboxed each calendar month, for each registered course. Facilitate access to Te Kura kaiako by various means, including email, phone, video conferencing, etc. for both ākonga and your coordinators and supervisors. See Te Kura policies for privacy, complaints policy and procedures information. Use Te Kura access points including My Te Kura Ākonga Progress and TES login to monitor ākonga work return and results, ensuring that these login details are only used by authorised staff as information for multiple ākonga can be viewed. Communicate with each ākonga and their whānau about ākonga progress. For all items sent to Te Kura by post, it is essential that the ākonga name and ID number are clearly recorded i.e. have a barcode ID label applied or the ākonga ID number written on each item. Learning Support Ākonga Provide Te Kura kaiako with any updated learning needs during the academic year, including the current skill levels, strengths and interests of each ākonga. Ensure your ākonga have adequate support to complete learning tasks. |
| Te Kura will do the following: | We ask that you do the following: |
|---|---|
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Provide data for each ākonga on:
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Maintain records for each ākonga on:
Please let us know if feedback or feed-forward is not helpful, or if the work is too easy or too hard. Generate any reports to whānau required by your school using My Te Kura and TES. |
We ask that you do the following things as the dual provider:
Through strategic use of AI, Te Kura aims to foster a culture of academic honesty and accountability to support ākonga in developing essential skills for learning.
It is critical that dual providers ensure ākonga understand the importance of effective, appropriate and ethical use of AI tools like Microsoft Co-pilot or Open AI’s ChatGPT.
It is important to note that Te Kura kaiako may need support from dual providers and require follow up conversations with ākonga to authenticate assessment submissions.
Avoid Personal Information:
When using AI, do not provide any personal information, this includes your full name, birthday, any ID numbers etc. An easy way around this is just swap out your name and details for fake details. i.e. write me a CV, my name is Jane Doe, I live at 123 Kowhai Street.
Understand the Purpose:
Before using AI, have a clear understanding of what you want to achieve. This will help with effectively prompting the AI tool to get material related to your questions.
Verify Information:
While AI can provide quick answers, it is essential to verify the accuracy of the information it provides. Cross-check facts from reliable sources to ensure accuracy. Asking your kaiako is a good start.
Avoid Plagiarism:
When using AI to generate text, do not copy word for word. Instead, view it as a starting point, as a reference or inspiration, and then express those ideas in your own words. Plagiarism is unethical and defeats the purpose of the assignment.
Be Mindful of Bias:
AI models are trained on vast amounts of data, which may contain biases. Be aware of this and critically evaluate the information provided. Most AI content has an American bias.
Remember to Reference:
Just like with any other external source, remember to cite the reference in your sources. For AI-generated content, this means copying the text you used into the reference section or making a note in a question that you used AI to help you.
| Te Kura will do the following: | We ask that you do the following: |
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Provide ākonga with opportunities to gain NCEA internally assessed standards, offered by Te Kura, where ākonga are working at an appropriate curriculum level. Provide regular and timely assessment and feedback on work submitted to Te Kura, including results of NCEA standards assessment and information on further assessment opportunities where appropriate. Offer ākonga the opportunity to appeal an assessment result and to follow the documented Te Kura appeals process. Maintain records of internally assessed standards for each ākonga. Provide reminders to check standards results available in TES. Provide a reconciliation sheet of NCEA standards that will be sent to the Principal’s Nominee. |
Discuss with each ākonga the appropriate internally assessed standards for their learning programme. Encourage ākonga to contact their course kaiako about selecting appropriate internally assessed standards. Enter all internal assessment results received via TES onto your student management system using Te Kura provider code 498 and consistent course codes for course endorsement. Check the accuracy and ensure the security of results and include them in your NZQA file submissions. Ensure that ākonga know of their right to appeal an assessment result and the process to follow. Ensure that assessment tasks that specify supervision are supervised by an appropriate adult. Ensure that ākonga working online know the name of their supervisor so they can enter this when submitting their assessment work to the My Te Kura dropbox. Ensure ākonga understand the importance of the authenticity of work submitted for assessment. Ensure processes are in place to mitigate inappropriate use of AI in assessments in accordance with NZQA and Te Kura’s ākonga guidelines. Cooperate fully with Te Kura in the investigation of any authentication queries. Ensure that ākonga understand Te Kura annual deadlines for submission of work, with regards to NCEA assessment opportunities. Ensure that ākonga understand NZQA rules around resubmission and reassessment for internal assessment. |
| Te Kura will do the following: | We ask that you do the following: |
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Provide opportunities for ākonga to prepare for assessment in NCEA externally assessed standards and scholarship awards where ākonga are working at an appropriate curriculum level. Provide a complete standards list on the Principal Nominee's page on the Te Kura website. This lists external standards available for each Te Kura course. Provide practice (derived grade) examinations and any relevant resources to Te Kura coordinators. Provide timely feedback on formative assessment and practice examinations submitted to My Te Kura. Maintain records of preparation for externally assessed standards for each ākonga. Te Kura will not include any of the enrolling school’s ākonga in file submissions to NZQA unless the enrolling school is a primary, Years 7–10 school or has a signed MOU/subcontract with Te Kura. |
Use TES or access the learning programmes on the Te Kura website to identify the externally assessed standards Te Kura offers, as well as course codes and titles that are available within each Te Kura course. Ensure ākonga contact their course kaiako about selecting appropriate externally assessed standards. The Common Assessment Activities (CAAs) for Literacy and Numeracy | Te Reo Matatini me te Pāngarau are the responsibility of the provider. Enter ākonga for all appropriate externally assessed standards in your student management system using Te Kura provider code 498 and consistent course codes for course endorsement. This includes externally assessed standards for portfolio submissions for Visual Arts, Design and Visual Communication, Technology, and NZ Scholarships for Music and Physical Education. Ensure that practice examinations are held under appropriate exam conditions, and that they are supervised by an appropriate adult. Ensure that Te Kura deadlines for submission of practice examinations are met. Ensure ākonga understand that authentication of work submitted for assessment is a serious matter. Ensure processes are in place to mitigate inappropriate use of AI in external assessments in accordance with NZQA and Te Kura’s ākonga guidelines |
To be successful when studying with Te Kura, ākonga need to show sustainable engagement by returning work regularly and keeping in contact with their kaiako about their programme. The Ministry of Education requires registering dual providers to ensure that each ākonga returns assessable work and/or has at least one learning conversation with their Te Kura kaiako each calendar month to share and discuss other evidence of progress in learning
Te Kura operates a Non-Returners process as part of these requirements and specifies that each ākonga shows sustainable engagement for each course, every calendar month
If an ākonga is removed through the Te Kura Non-returners process, there is a 30 day window for the Kairuruku Hononga (Relationship Coordinator) or Kairuruku Hononga o Te Aka Taumatua to request reinstatement. If this request is declined, the ākonga is unable to register in that course for the remainder of the calendar year.
| Te Kura will do the following: | We ask that you do the following: |
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On the TES Non-returners screen, provide work return dates and monthly lists of ākonga with Non-returner status. Send an email notification when no work has been submitted by an ākonga and/or there has not been at least one learning conversation with their Te Kura kaiako in the previous month. This email will refer the Te Kura Coordinator to TES for details and will advise that the ākonga will be automatically withdrawn from that course if they do not return work and/or do not have at least one learning conversation with their Te Kura kaiako within the current month. |
Ensure ākonga keep up with their Te Kura course work and submit work for assessment via My Te Kura dropbox (or by post, courier or email for paper- delivered courses) at least once a month for each course they are enrolled in. Check the TES Non-returners screen each month to view the names of ākonga who have not submitted work and/ or have not had at least one learning conversation with their Te Kura kaiako for one month or more. Contact the relevant Te Kura kaiako if work has been submitted but is not showing as being recorded. Contact Te Kura urgently if an ākonga does not have sufficient work in a course, so this can be addressed. Withdraw ākonga from a course or cancel a dual tuition registration via TES if the ākonga is no longer continuing with a course or their dual enrolment. Contact the Kairuruku Hononga (Relationship Coordinator) or Kairuruku Hononga o Te Aka Taumatua if there are exceptional circumstances that might explain the non-returner status. |
Please refer to other information on services provided to dual enrolled ākonga.
| Te Kura will do the following: | We ask that you do the following: |
|---|---|
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Communicate with you if we have any concerns about the pastoral care of ākonga. Agree that the circumstances under which tuition provided to an international ākonga under this DPPA may be terminated are described under the Kote Rēhitatanga | Pre-registration and Registration and Kāore i whakahoki mahi ma | Non-Engaged Ākonga (Non-Returners) sections in this DPPA. Te Kura cannot take responsibility for the pastoral care of dual-registered international ākonga. |
Are a signatory to the Code of Practice for Pastoral Care of International Students (the Code). As a signatory to the Code, take responsibility for the pastoral care of any of your international ākonga who are subsequently registered with Te Kura. Arrange accommodation for ākonga who require it. Agree that the circumstances under which tuition is provided to an international ākonga may be terminated as described under the Ko te Rēhitatanga/Pre-registration and Registration section in this DPPA. Be responsible for maintenance of learner records, including passport and visa information as per code requirements. Be responsible for international ākonga conditions of acceptance including enrolment with your school, a current visa, a variation of conditions (if required), appropriate medical insurance, complaints procedure referencing the International Education Appeal Authority (IEAA) established by the code, language proficiency testing, and collecting and recording ākonga medical and travel insurance. Be responsible for maintenance of learner records, including passport and visa information as per Code requirements. Accept this DPPA digitally in TES before submitting fee-paying applications. Communicate to Te Kura any change in the circumstances of an international ākonga, including advising Te Kura of their current email address (see the Ko te Rēhitatanga/Pre-registration and registration section in this DPPA). |
Please refer to other information on services provided to dual ākonga.
| Te Kura will do the following: | We ask that you do the following: |
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Provide a Fee-Paying dual tuition form for Private School ākonga who need to access fee-paying dual tuition. Agree that the circumstances under which tuition provided to fee-paying ākonga under this DPPA may be terminated. These are described under the Ko te Rēhitatanga | Pre-registration and Registration section in this DPPA. Note: Te Kura has a continuous model of reporting. Please refer to the Ko te whakahokinga mahi | Keeping records section in this DPPA. Please refer to other information on services provided to dual-registered ākonga. |
Accept this DPPA digitally in TES before submitting the fee-paying applications form. Ensure each ākonga application complies with the Ministry of Education’s enrolment and dual tuition policy, which is available here. Ensure you support your ākonga as per the He Rāngai Tautoko Ākonga | Supporting Ākonga Learning section in this DPPA. Agree that the circumstances under which tuition to be provided to a Fee- paying ākonga under this DPPA may be terminated. These are described under the Ko te Rēhitatanga | Pre-registration and Registration section in this DPPA. Communicate to Te Kura any change in the circumstances of a fee-paying ākonga, including advising Te Kura of the ākonga current email address (see Ko te Rēhitatanga| Pre-registration and Registration section in this DPPA). |
| Te Kura will do the following: | We ask that you do the following: |
|---|---|
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Provide a fee-paying dual tuition application form for domestic school ākonga who need to access fee-paying dual tuition. Agree that the circumstances under which tuition provided to fee-paying ākonga under this DPPA may be terminated. These are described under the Ko te Rēhitatanga | Pre-registration and Registration section in this DPPA. Note: Te Kura has moved to a new continuous model of reporting, which replaces our previous model of formally reporting twice a year. Please refer to the Ko te whakahokinga mahi | Keeping records section in this DPPA. |
Accept this DPPA digitally in TES before submitting any fee-paying applications. Ensure each ākonga application complies with the Ministry of Education’s enrolment and dual tuition policy, which is available here. Ensure you support your ākonga as per the He Rāngai Tautoko Ākonga | Supporting Ākonga Learning section in this DPPA. Agree that the circumstances under which tuition to be provided to a fee- paying ākonga under this DPPA may be terminated. These are described under the Ko te Rēhitatanga | Pre-registration and Registration section in this DPPA. Will communicate to Te Kura any change in the circumstances of a fee-paying ākonga, including advising Te Kura of their current email address (see the Ko te Rēhitatanga | Pre-Registration and registration section in this DPPA). |